NM
Nkosinathi M

1 reviews | Active since May 2015

12 May 2015, 13:32

Shout out to Phaladi

Just want to say shout out to Phaladi from Momentum Short term insurance. the guy handled my claim with the utmost professionalism. Not only did he keep his turnaround times, but the manner in which he handled my claim is really commendable. I didn't know anything about car accident claims, but he explained everything I needed to know and do for the process to go smoothly. He made promises and he kept them, kept me on the loop with the progress of my claim. <br> <br> Now if that's not service at its best, I don't know what is. Thanks Momentum short term insurance and Thanks to Phaladi!!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply12 May 2015, 13:59
Official
Hello nathicharm,

Thank you for taking the time to compliment Phaladi on your recent claims experience.

We are thrilled that he handled your claim in a professional manner and kept you updated with the progress!

Phaladi does take pride in ensuring our customer's satisfaction, and I will ensure that he receives your acknowledgement and recognition :-)

Kind Regards
Qhakazile
Customer Relations Team