Shoddy service and excessive overcharging

Avoid like the plague. Just doubled my car insurance. I hit a pot hole. Was sent to shoddy expensive panel beaters where a bunch of small dents were found. They were charged for, not repaired, and I was forced to open separate claims for each tiny dent. Assessors seem to also be ***********. They say windscreen cracked but repairer can't repair chips so very tiny. Do these assessors use magnifying glasses or images that are enlarged 1000 percent? I have not had one accident but charges to redo 2 rims worked out to R32,000 as these beaters kept my car for 2 weeks. Insane. They only replaced one shredded Tyre, and did not fix the microscopic dents they charged for. All so Momentum could force me to open 3 separate claims for dents I was never aware of before this car was towed to this panelbeater. Can't contact anyone knowledgeable in Momentum, calls drop, agents cut off calls and absolutely no response within. I get a text to see my updated policy but it isn't emailed to me or my broker. Every broker and person I know has cautioned against this panel beater, where I already had one bad experience but Momentum call center staff say you can't go elsewhere. This business quoted R36,000 for a small job another panel beater charged R6000 and did a great job. It seems like a smelly, profitable relationship. Charge hugely, magnify small dents and then double the client's premiums. ??!@ Avoid and go elsewhere.