JW
John W
1 reviews | Active since Apr 2022
16 Aug 2022, 12:41
Shockingly bad service
They did a repay assessment incorrectly. Not rocket science. Have not responded to my numerous emails, even ones to their so-called "complaints" section & kept me hanging on to the phone for ages without coming back to me. Worst service ever!
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
16 Aug 2022, 12:45Good afternoon John.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to address all your concerns.
Kind Regards
Brenda
Brenda
Momentum Insure's reply16 Aug 2022, 12:45
Official
Good afternoon John.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to address all your concerns.
Kind Regards
Brenda
Brenda
JW
John W's updateReviewer Update
24 Aug 2022, 09:27Momentum did contact me and have paid out in full. My thanks for that.
However I am still unhappy about the unsatisfactory service I have received re this claim over the past 4 months.
However I am still unhappy about the unsatisfactory service I have received re this claim over the past 4 months.
JW
John W's update24 Aug 2022, 09:27
Reviewer Update
Momentum did contact me and have paid out in full. My thanks for that.
However I am still unhappy about the unsatisfactory service I have received re this claim over the past 4 months.
However I am still unhappy about the unsatisfactory service I have received re this claim over the past 4 months.