Shocking treatment after claiming

<p>Alexander Forbes is what gives insurance a bad name. I changed insurers in 2015 due to shopping around for better pricing to my dismay. I had a claim free record with my previous insurer so they happily took me on. I had 3 very different claims and now they absolutely want to treat me like a ********. Namely my keys ****** then a stone hit my windscreen and then on a trip I lost my ring. Firstly they raised my excess when said the claims were all far from negligent except the last one but it was Christmas and in a public bathrooms I they were likely ****** and now get an email to say they paid me out incorrectly. I find this extremely ********* . My premiums are paid on time and I was happily going to continue with them but now I am fearful of having an insurer who does not expect any risks to occur and are also distrusting of their clients. This is almost defamatory to a client. Very disgusted in this treatment and service . </p>