Shocking service- Momentum Insure

The process to claim was just shocking. No one in the claims department responds to emails then I get told their system can’t load my bank account and that they can’t put 2 email addresses on their system to send the policy document. Alexander Forbes was far more superior than this company. Don’t use them. We will be looking around for another company to assist us with our insurance. They are just another corporate happy to take a money every month with no service to their customers. I submitted my claim in January. Still waiting for payment!!!!