JP
Justine P

1 reviews | Active since Apr 2021

09 Dec 2022, 17:48

Shocking service - Momentum

Signed up for Drive Me Home. Booked a driver 5hrs in advance. No driver pitched. Drove myself home. Cancelled Drive Me Home. Absolutely no accountability or apology from Momentum. Time to find another insurance.

0
Replies (1)
Momentum Insure
Momentum Insure's reply09 Dec 2022, 18:00
Official
Good afternoon Justine.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received from our service provider. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns. 
Kind regards
Brenda