1 reviews | Active since Oct 2017
Shocking Service
I was involved in a car accident late last year on the right front side of my car, momentum referred me to MF autobody panel beaters, which took its time in repairing the car, when I finally got the car, the hood grill flew off the car while driving on the freeway, a few days after that i discovered that one fender liner had no ***** and while the other was bit outside the fender, a few weeks later i discovered that the windscreen washer nozzle functionality had been swopped around, which I went back to them and they gave me back the car stating that it had been fixed, only to discover it was still doing the same thing, which simply meant they didn't not test and had no idea what the were doing, early this year i discovered that the windscreen washer reservoir was leaking and that my bumper was not aligned straight, i discussed the sound that was coming off the right hand side when i turn the steering, as well as the whining noise that came from the right hand front wheel when i drive slow, i was told the whining noise resulted from the pothole i hit (which was not true, sound was there before the pothole), i was then told that the sound when turning the wheel was because i turn the steering all the way (which didn't make sense as it didn't do that before the accident), i then called momentum, i was told that their assessments are one eye view which could be why they didn't discover these issues, which still does not make sense to me, i was then told to take my car back to the panel beaters for them to confirm if the issues are related to my accident. I took my car to Ford as MF auto body was clueless on how to fix my car, It was determined that the issue is on the right hand drive shaft and all repairs will cost R11 000. It is quite annoying that one pays insurance to be *****ed like this.
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Kind Regards
Qhakazile
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
