Shocking Service

On Wednesday the 6 May i called in to Momentum STI to get my car assessed for damages for hitting a pothole, after i said i could not drive the vehicle as it was unsafe, they could not send out an assessor to my home, and promptly sent out a Towing company to come tow my car, they sent the towing company to the wrong address and at the wrong time, I do have a job and unfortunately do not have the luxury of being available at a moments notice. <br> Finally they picked up my car the following evening, damaging my car's engine guard with the chain from the tow truck, they then took a week to assess my car(I was only able to contact them once during this period as there call centre is \busy"";15/05/15 15:33;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850981;25;1;2;0;1;0;0;2;NULL;NULL;NULL;15/05/15 7:43;15/05/15 10:10;Nedbank Card division ******** debit;8,10E+12;;***;Nedbank Card division debited my account without authorisation on 14/05/2015 for the amount of R2488.20 and I want it returned immediately. I had already put a complaint through to the complaints department on 01/05/2015 as the Homeloans department had double debited me in April. Kate from the complaints department got one of the debits returned on 14/05/2015 and the very same day I was debited by the card division.<br> I have made arrangements to sort out my debt with Nedbank as I had been unemployed for a long time. Homeloans restructured and assisted me in sorting it out which I am thankful for and the double debit which went off in April was offset by crediting me for that one amount. I went to the atm at the filling station to fill up and was horrified to see that my account was in a negative balance. I needed to get to work and was not informed that I would be debited. I am currently at home, with not a cent to get to work and had to make excuses as to why I could not come in. I used to be a staff member of Nedbank for over 7 years and I am appalled to be on the receiving end of such inhumane actions. I am so stressed out that I don't even know what to do. Upset client;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850984;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/05/15 11:37;15/05/15 10:11;VERY BAD SERVICE;DB 03 JN GP;EVANS;***;I took my car Audi A5 to Audi Bruma for service and when l got there l told them that my car is showing me on the dashboard that service is due which they saw it check everything on the and told me that they will call me when is done, that is on 23rd March 2015 and they did not call me but l keep calling to fine out what is going on, then the service advisor told me to come pick up the car at 6pm when l start the car going home then it start to show me on the dashboard again that check water cool-late so l call my service advisor that this is what the car is saying after l took it from service and he told me to put water inside which l did but still saying the same thing so l brought the car back the next morning for them to check it well for me and l was told that the top gascate is having problem which l don't understand that a car from service can have such a problem and they car have been with the Audi Bruma till today 15th May 2015 and NO one have call to tell me what is going on with my car. why is that so? Is it because l am a black man or what? because l don't know what is going on now with my car. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;804683;769280;11;5;0;0;0;0;5;NULL;NULL;NULL;15/05/15 12:08;15/05/15 10:12;Amazing service;***;Alex;***;Just a big thank you to Rebel Tech. Amazing service, ordered from them on Thursday after 2PM, received my delivery Friday at 12.<br> <br> Well done, all expectations were exceeded. I will continue to use Rebel Tech as my online PC gear store.<br> <br> Regards<br> Kyle;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;287123;802228;9;2;0;1;0;0;2;NULL;NULL;NULL;15/04/10 11:54;15/05/15 10:13;Over a month later still waiting for feedback;KP***;Customer Carer;***;I requested for a quotation for my home from kingprice which they did and offered me a discount on my vehicle to make up for the difference between what I was paying on my home insurance with another company. I was happy with the offer and took up home insurance. When I received the schedule the wasn't a discount as promised therefore the total premium was different from what was promised. I queried this with the insurer and was told they would listen to the recording and come back to me, a month later I'm still waiting. Instead of resolving the query they decided not to debit my account on the 25th of April as agreed. I sent an email to the client care on the 3rd of May and to date I'm still waiting for a response, they went on to debit my account on the 10th of May without me agreeing to this . This is the worst service ever. Is this what you call \ROYAL SERVICE\""? ATTEND TO MY QUERIES AND RESOLVE THEM ASAP. STOP DEBITTING MY ACCOUNT AS AND WHEN YOU WANT"