SD
Solomon D

1 reviews | Active since Feb 2020

16 Oct 2024, 23:34

Shamla Harripersad/ False marketing, Incompitant, over promise under deliver

I bought a Toyota Avanza December 2019 and took an insurance with Momentum, i was transporting the security who works at Randwater three rivers from Evaton and Sebokeng, we used to transport 3 shifts per day, it was very busy start to work 3am till 9pm so i decided to be safe and responsible, i even employed a driver by the name of Thapelo, on the 2nd of February 2020 3am i received a call from my driver that they were involved in an accident i went there to help my customers and my driver, the car was badly damaged , the driver of the other car didn't stop at the traffic light, momentum send an accesor for evaluation, they then decided to write off the car/toyota avanza, they then paid me 75 000 I was told to bring the natis document and to leave the matter to Momentum, they didn't dealerstock the car to their name, early this year Shamla contacted me saying i need to go to any license department to lift the mark on the avanza, which is them who were supposed to do it, i was nolonger the owner of the Toyota Avanza i recently bought a car, when trying to license it i couldn't because the Avanza is still on.my name after 5 years of the incident of 2020, today i had to pay R4660 for.me to get the disc of my new vehicle, i had to pay it because the permit has expired, i had no choice but to register the car and pay for both the Avanza and my new car, for me.ro get my car disc. Momentum told me that they still need to have a meeting and to discuss the matter, i believe that i was ****** by a big entity like them, i must wait for them once they have had a meeting, in the mean time how must make.ends meet? I need my money before taking the legal road, i have a bad feeling about where this is going. Please pay money before is too.late. i will be sending a letter.of demand

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Replies (2)
Momentum Insure
Momentum Insure's reply17 Oct 2024, 08:58
Official
Good morning Solomon.
Thank you for bringing your concerns to our attention. We have escalated this matter to a team manager to reach out to you and help you.
Kind regards
Qhakazile

SD
Solomon D's update17 Oct 2024, 12:35
Reviewer Update
Hi Qhakazile,
I will only believe that once they have contacted me. Since 2020 until now? Still waiting and hanging for momentum to come back to me???