1 reviews | Active since Jan 2018
Shame on you MSTI
I have submitted a claim on 16 April. To date, I have had no contact from MSTI. I tried calling 3 times...left message for a call back. Spoke to "agent" online, only to be told 48 hours is ok to wait for response. You don't answer your customer service number and you don't call back. In the mean time I have a crisis as the car's window is shattered and it's raining
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to a team manager and she will call you to assist further.
Kind regards
Qhakazile
Customer Relations Team
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to a team manager and she will call you to assist further.
Kind regards
Qhakazile
Customer Relations Team
We confirm that you have been contacted and assisted with this matter.
Kind Regards
Qhakazile
We confirm that you have been contacted and assisted with this matter.
Kind Regards
Qhakazile