RS
Renika S
1 reviews | Active since Mar 2016
14 Mar 2016, 11:30
Service recieved on Insurance claim
I have maintained my short term insurance policy with Momentum for almost 8 years and this is my first claim against the policy. I must admit that the service received from Lindiwe was very impressive when I submitted my claim. Her attitude and level of professionalism is highly commendable, I am also an employee of a financial services provider and client service is of utmost importance to me. One only really experiences the quality of service delivery from short term insurance companies during a claim and I must admit that the service from Momentum was awesome. Well done and keep up your service delivery standards.
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Replies (1)Momentum Insure's replyOfficial
16 Mar 2016, 08:48Hello RenikaSingh,
Thank you for taking the time to compliment Lindiwe on your recent claims experience.
We are thrilled that she was professional in handling of your claim and that she is on top of his game!
Lindiwe does take pride in ensuring our customer's satisfaction, and I will ensure that she receives your acknowledgement and recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Thank you for taking the time to compliment Lindiwe on your recent claims experience.
We are thrilled that she was professional in handling of your claim and that she is on top of his game!
Lindiwe does take pride in ensuring our customer's satisfaction, and I will ensure that she receives your acknowledgement and recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply16 Mar 2016, 08:48
Official
Hello RenikaSingh,
Thank you for taking the time to compliment Lindiwe on your recent claims experience.
We are thrilled that she was professional in handling of your claim and that she is on top of his game!
Lindiwe does take pride in ensuring our customer's satisfaction, and I will ensure that she receives your acknowledgement and recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
Thank you for taking the time to compliment Lindiwe on your recent claims experience.
We are thrilled that she was professional in handling of your claim and that she is on top of his game!
Lindiwe does take pride in ensuring our customer's satisfaction, and I will ensure that she receives your acknowledgement and recognition :-)
Kind Regards
Qhakazile
Customer Relations Team
