Service from hell

<p>I'm disgusted by the service I received from Momentum. On the 23rd of March i went to the gym and came back home at around 19:00 pm parked</p> <p>my car. On the morning of 24 th March woke-up to find my stripped of wheels. I reported the case to the police station and then later placed my claim</p> <p>with Momentum. My claim number CP067982. I was helped by Dhesan Pillay who was understanding and very helpful. He asked me to get a quote</p> <p>from Honda for the rims and tyres from Tiger wheel & Tyre. I sent these to Dhesan on the same Friday but he got back to me on Saturday to confirm </p> <p>that he had received everything. On Monday I asked my boss if he could help me out since my car was still standing on bricks. So l went purchased</p> <p>new wheels though they were a cheaper quality than the Honda ones. On Tuesday their investigator gave me a call asking if he could come visit me,</p> <p>to which I said no but can come the next day as did not have the car. On Wednesday he came to see me and asked me what had happened. I told him</p> <p>what happened and then he proceeded to ask me of my expectations. I was actually appalled when he told me they could buy second hand wheels </p> <p>from the s**** yard and refurbish them since my rims were not new. Now the question is what value am I insured for and is it normal with Momentum</p> <p>to buy parts from the s**** yard to reimburse their clients. On Friday the 31st March he calls to say they discussed my case and they will pay me for </p> <p>what my boss has paid for the wheels. Is this how things are done at momentum and can I trust them to pay my family if I were to die today?</p> <p> </p> <p> </p> <p> </p> <p> </p>