AB
Andy B
1 reviews | Active since May 2024
23 May 2024, 14:48
Service excellence in Insurance claims: Momentum Insure
I was touched by the service rendered by Momentum Insure during the processing of my recent claim. The Claims consultant, Ms Lerato Motsoko, was respectful and made me feel she cared. She was also friendly and engaging. She certainly loves her job and prioritizes the client. She called back immediately our telephone communication was cut accidentally. The vehicle assessor was equally professional, friendly and caring. The claims consultant followed up after the vehicle assessment and gave me options for selecting the service producer that was convenient for me. She certainly lifted the flag of Momentum Insure high. Service excellence at it's best
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Replies (1)Momentum Insure's replyOfficial
23 May 2024, 15:02 Good afternoon Andy.
Thank you so much for sharing your experience with us. Our aim is to always provide you with exceptional service. We will make sure that Lerato receives the well-deserved recognition.
Have a wonderful day further!
Kind regards
Brenda
Have a wonderful day further!
Kind regards
Brenda
Momentum Insure's reply23 May 2024, 15:02
Official
Good afternoon Andy.
Thank you so much for sharing your experience with us. Our aim is to always provide you with exceptional service. We will make sure that Lerato receives the well-deserved recognition.
Have a wonderful day further!
Kind regards
Brenda
Have a wonderful day further!
Kind regards
Brenda
