Service Excellence

Dear All I would like to compliment Mesha Shaik on her excellent service that I received from her today. I wanted a quote on my vehicles, whilst doing the quotation Mesha suggested that we do a quotation for my property as well as my home contents. Mesha was kind, friendly, patient and very professional with a vast knowledge wrt the short term insurance products. Not only did I get a better price from MSTI for car insurance, this was also applicable for my property and home contents.

So, I am know a MSTI client, I have a consolidated policy with a very reasonable monthly premium, Mesha assisted me to log into the MOM Mobile App and within minutes after she did the under-writing I could see all my MSTI policy info on the App.

This was an awesome client journey, thank you Mesha.

Regards

Urshula Dubber Business Analyst Client Engagement Solutions T