LS
Lwethu S
1 reviews | Active since Sept 2019
19 Sept 2024, 22:43
Sent an email to remove a phone which should have been removed in February 2024 already, within minutes Candy called me and was very efficient in assisting me without trying to be the typical defensive call center agent, she checked the facts and acted on
Sent an email to remove a phone which should have been removed in February 2024 already, within minutes Candy called me and was very efficient in assisting me without trying to be the typical defensive call center agent, she checked the facts and acted on her findings fairly. Well done Candy, you are a superstar!!
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Momentum Insure's replyOfficial
20 Sept 2024, 08:08Good morning Lwethu.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with Candy.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with Candy.
Regards
Brenda
Momentum Insure's reply20 Sept 2024, 08:08
Official
Good morning Lwethu.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with Candy.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We will share this with Candy.
Regards
Brenda