RM
RICHARD M

1 reviews | Active since Mar 2015

13 Dec 2023, 11:41

Seamless Customer Service

My wife was involved in accident, put a claim on Monday and was assisted by Lovely Lady called Lerato Makhafola, oh what professional and dedicated to deal with, she made the whole process seamless, kept me informed all the way, was never impatient with me even though i was putting her so much under pressure..Lerato you are a gem and for that reason i will never consider moving to another insurer, my claim was finalised in less than 48hrs im so greatful to Lerato and also not forgetting her colleague Lebohang Moerane who is charge of my portfolio...well done ladies

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Replies (1)
Momentum Insure
Momentum Insure's reply13 Dec 2023, 12:16
Official
Good day Richard. 
We are sorry to hear about the accident that your wife had. However, it's so heart-warming to know that Lerato and Lebo were there to assist with excellent and professional service. Thank you for trusting us with your asset and we will make sure that they are acknowledged for their exceptional service.
Have a wonderful festive season.
Kind Regards
Brenda