TO
Tiffany O

1 reviews | Active since Jul 2017

04 Sept 2019, 08:23

SALOME MOKEONA - AWESOME DOESN'T BEGIN TO DESCRIBE

I have been a client of Momentum Short Term Insurance for the last 2 years and I have only been blown away by service once and that happened to be yesterday when I was speaking to SALOME MOKEONA. I work in a high demand industry and do not have time during 'normal' working hours to sort out my personal thing.

Yesterday I called Momentum and got through to Salome at about 16:50 (10 minutes before she had to leave to go home). She was friendly and ever so helpful with my insurance queries and amendments. Due to a delay in the system she works on we were only able to finish at about 17:30 and not once did she become impatient or rushed. She sorted everything out for me in one go.

I was considering looking at other insurance companies but because of Salome, that idea has died.

Salome, from the bottom of my heart thank you for your time and patience. People like you make this world a better place. May your future at Momentum be bright with much growth.

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Sept 2019, 08:37
Official
What a fantastic way to start the day! It's always so heart-warming to know we deliver the best service to you as our aim is to be there for you in time of need. Thank you for taking the time to share your experience with us, and we will make sure that Salome receives your acknowledgement. 
Have a fantastic day :-)
Kind Regards 
Qhakazile