BG
Bertus G

1 reviews | Active since Apr 2025

14 Apr 2025, 09:50

Safety score manipulation

Three trips within an hour (almost the same route, just small changes to end parts), 1st scoring 57%, 2nd 68% and 3rd 55%, in that sequence, saying that fami****ity went down from 1st to last trip. Fami****ity and time of day, has been their MAIN tools to manipulate scores for factors not affected by user's who, despite their values added to these factors, achieve above 90% for factors under their control, being speed, cornering and acceleration. I have pointed this out on numerous occasions just how malicious and intentionally negative the scoring system of their safety score is, this without any attempt to rectify or proof me wrong.

0
Replies (1)
Momentum Insure
Momentum Insure's reply14 Apr 2025, 10:25
Official
Good morning Bertus.
Thank you for bringing your concerns regarding the safety score to our attention. We have referred this matter to the digital team to assist further.
Kind regards
Qhakazike