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helen M
1 reviews | Active since Feb 2019
28 Feb 2023, 16:26
Safe Dayz at Momentum Insure does not work properly. This company is failing me.
I have always had a good experience with Momentum Insure. they are now taking care of a feature called Safe Dayz and it is not working properly. I have tried to get an answer from early December 2022 all through to now February 2023. The call centre phones to say they are working on it. now 28th Feb 2023, no result. Why is every Sunday, when I stay at home, not recorded as a safe day. SOFTWARE FAILURE!!! I am so very disappointed in them. they go from Hero to 5 percent in my book.
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Momentum Insure's replyOfficial
01 Mar 2023, 10:09Good morning Helen.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind Regards
Qhakazile
Momentum Insure's reply01 Mar 2023, 10:09
Official
Good morning Helen.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind Regards
Qhakazile