PR
Poloka R
1 reviews | Active since Nov 2014
06 Mar 2023, 04:47
Safe day query
They only have an email address you can contact them on for any queries and then it has been a month of me constant following up for anyone to assist me. Longest time I have ever had to wait. People say men are trash, I would like to know what do we call a business that takes more than a month to just get back and provide help?
Helpful (0)
Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
06 Mar 2023, 08:21Good morning Poloka.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to the relevant team who will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to the relevant team who will contact you to address all your concerns.
Kind regards
Brenda
Momentum Insure's reply06 Mar 2023, 08:21
Official
Good morning Poloka.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to the relevant team who will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to the relevant team who will contact you to address all your concerns.
Kind regards
Brenda
PR
Poloka R's updateReviewer Update
07 Mar 2023, 15:23Schoker , nobody has contacted me yet.
PR
Poloka R's update07 Mar 2023, 15:23
Reviewer Update
Schoker , nobody has contacted me yet.
PR
Poloka R's updateReviewer Update
22 Mar 2023, 10:26I am still waiting for feedback on this matter. Clearly the escalation process also does not work
PR
Poloka R's update22 Mar 2023, 10:26
Reviewer Update
I am still waiting for feedback on this matter. Clearly the escalation process also does not work