Sabata Malobola and Shakera Mahomed are my heroes

Both Sabata Malobola and Shakera Mahomed are my heroes!

Our client had an extremely traumatized ordeal; ******* and was held at gun point inside their home.

Initially, the broker called me, complaining that we as Momentum cannot assist with all the client's requirements, i.e. car hire (both the spare keys and keys were taken) and we requested that the client obtained quotes for keys, etc. The client was still getting to terms to what happened and was feeling overwhelmed to get the claim sorted and had to deal with all requirements from our side.

I have spoken to the team manager, Shakera and she assigned the claim to Sabata and assisted as well.

Not only did they take full ownership of the claim, but exceeded my, and the broker's expectations.

They've arranged everything for the client; upliftment of the vehicle, car hire, trauma counselling, etc.

When the broker called the client and provided feedback, the client burst out in tears, she was soooo grateful for what you've done for her! The claim was sorted within 2 days...

I cannot thank you both enough for what you have done! I truly appreciate it!

You made such a big difference in our client's life!