TM
Tebogo M

1 reviews | Active since Nov 2015

05 Nov 2015, 15:26

Risk factor decreases but premium stays the same

I called momentum short-term insurance yesterday to inform them that I am moving from JHB CBD to Bryanston on the 1st of December and wanted to know if my premium will be affected and they said no. <br> <br> I mean, I am moving from JHB CBD (High risk area) where I travelled about 35min to get to Bryanston (Work area) but now I am moving Literally 4min from my office (and will be spending very little time on the road) but my premium does not decrease. <br> <br> I am really disappointed that such things are not taken into account. I will be taking my business elsewhere. <br> <br>

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Replies (1)
Momentum Insure
Momentum Insure's reply05 Nov 2015, 15:45
Official
Hello Tebza777,

Thank you for bringing your concerns to our attention.

Please expect a call from one of our team managers to assist with your concerns.

Kind Regards
Qhakazile
Customer Relations Team