Responding to email when she could be on her way home.

Every time I deal with Momentum, I have to convince myself that it is the same company. Usually one deals with large corporate, you could get that one person who goes the extra mile. In the throes of looking for another car, I called Momentum to obtain quote, to make sure I'm within my budget, which was about 3 calls and not sure how many emails. Then today I sent mail advising to add the car from last quotation to my policy. mail sent around 6pm, expecting a call in the morning. NOPE - at 6-05pm, Momentum called - it was Candice. When I asked why she is still there - her response was - was getting ready to leave when you mail came in so I called to see how I could help. AGAIN, fantastic service, went through all that had to be done, until we had finished at around 6-30pm, and still asked ... Anything else I can assist with? Not sure if management are aware this service. Candice could have left my mail till the morning... but handled it there and then Brilliant service really. All my dealings with Momentum this last week were fantastic.... They have a fantastic customer support team.