SN
Sicabangiso N

1 reviews | Active since May 2016

06 Sept 2016, 10:52

Rerate nightmare

<p>I must say I am sadned by the way my policy renewal has been handled. My husband had an incident in April this year and when he bought a replacememt car he asked if he could open a seperate policy on his name so that whatever incidents he has had would not affect me, the agent that was assisting said nah the incidents will affect the regular driver. Now its rerate time my excess has increased my premium has increased and I havent had any incidents.My husband's excess and premiums remain the same I would accept a reasonable increase which is always explained as the inflation blah blah story. Your agent Zamkita then says yes I have been affected by his incidents why?? Please have a look at this as I cant afford this increase.</p>

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Replies (1)
Momentum Insure
Momentum Insure's reply06 Sept 2016, 11:42
Official

Thank you for bringing your concerns to our attention.

Please give us an opportunity to look into this to assist you as quickly as possible.

Kind Regards

Qhakazile

Csutomer Relations Team