Rental car ****

Lie to you from the start. Have been paying for car rental for in case I need a car. Now I've been in an accident and need the service I've been paying for. But I guess not. I've been paying for nothing!!! Now I need a car rental to get to work and get my kids to school while my vehicle is going in for repairs. The service you pay for when you need it. But apparently I need to pay R2500 deposit to get the rental car. Isn't that the reason you pay every month to get the service when you can't afford it. I already have to pay a access and now where am I suppose to get that kind of money. This resulting in I need to pay someone else to take me to work every day for the last 3 weeks already. So I already paid for a service that I not available and now spending more money to get to work to keep on paying for a service I can't use. They never tell you that you have to pay thousands when you need the rental. If they were honest from the start I wouldn't have wasted my money. I want every cent paid for the non existing service paid back to me to cover the extra costs I have now. If I knew that they will not provide the service I paid for I would never have taken the rental option and waste my money because no one have that kind of money lying around. They take you for a fool. Lucky the accident wasn't serious and opened my eyes to what ****py insurance they are before I really need them and they won't provide the service. Beware everyone they are not to be trusted with your hard earned money.