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sabeer S

1 reviews | Active since Mar 2009

15 Jun 2017, 13:52

Refusing to take responsibilty

<p>On 22 May 2017 i was involved in an accident where an alexander forbes cliet was responsible for driving into back of my vehicle, Alexander Forbes refuses to resolved this. I spoke to Amos whos is arrogant and rude, Nomphilo refused to put me to her manager. I have emailed the manager Lauren Lucioli who does not reponds and her phone is diverted to her staff .</p>

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Replies (3)
Momentum Insure
Momentum Insure's reply22 Jun 2017, 07:39
Official

Hello Sabeer,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Alexander Forbes Insurance would like to apologise for the delay in response to your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE

sS
sabeer S's update27 Jun 2017, 14:42
Reviewer Update

5 days later, i havent recived a call or not did anyone from Alexander forbes contact me

so is senior management deciding to cover up for thier client who caused the Accident .

Momentum Insure
Momentum Insure's reply27 Jun 2017, 15:06
Official

Dear Sabeer,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to a further senior manager who will be contacting you shortly to assist you.

Alexander Forbes Insurance would like to humbly apologise for the delay in response to you.


Regards
ALEXANDER FORBES INSURANCE