1 reviews | Active since Oct 2020
Refused to assist me
I desperately needed road assistance from momentum road assist, it was declined by the consultant on the basis that I exhausted my services. In the first place I was not aware that road assist is limited to a certain number. I only discovered this morning when I needed assistance. She told me I must pay for the service myself since they cannot assist me due to exhausted road side assistance.
I think a of clients are not aware that are limited, I wa never disclosed to me. When you join the they tell you about road assist but they will not make aware that the service is limited to a certain number per year, come the to claim that when you get this kind of surprises.
People who are looking for new insurance please stay away from momentum they are so bad with their service, look somewhere else. I am bout to leave them too
Thank you for bringing this to our attention, we do apologize for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we do apologize for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
