Refund

I sent an email requesting that my banking details for my policy with the company be changed. But you went on to debit my old bank account. After your investigations you agreed to refund me the bank charges and expenses incurred due to your errors but up today ono refund had ben processed. This is very disgusting. l regret taking a policy with your company. Urgently process my refund an dpay it into my new bank account <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>