SG
SAMANTHA G

1 reviews | Active since Oct 2011

24 Jun 2024, 15:36

Recently dropped my phone and the phone broke,Banele Msiza from Momentum called me as soon as they opened and logged the claim for me,she even called me back to follow up when I didn't send the damage report

Recently dropped my phone and the phone broke,Banele Msiza from Momentum called me as soon as they opened and logged the claim for me,she even called me back to follow up when I didn't send the damage report.The service received was excellent and definitely I was kept top of mind when she dealt with the whole claim process.I will continue to remain a customer of Momentum insure regardless of price increases and will definitely recommend them to everyone I know because of the amazing service from Banele Msiza. Thank You for the amazing service and for going over and beyond and still proving the customer service and the the customer experience still exists at Momentum Insure

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Replies (1)
Momentum Insure
Momentum Insure's reply24 Jun 2024, 16:31
Official
Good afternoon Samantha. 
What a lovely compliment for our Banele. Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. Keep flying the Momentum flag high. 
Kind regards
Qhakazile