RR
Ryan R

1 reviews | Active since Apr 2011

02 May 2017, 08:40

Putting a child in harms way because they decided a wall is not to speck-but they willing to take my money

<p>I response to your decline to pay for the repair of my wall.</p> <p>First off what is the meaning of the of this section below<br />Defective Workmanship Causing / Contributing To Damage WHAT IS NOT COVERED under Buildings cover. Where any of the following either cause or contribute to damage: - construction, alteration or repairs, defective workmanship or materials.</p> <p> </p> <p>Let me explained that i have stayed there for over 3 years and the house and wall has been there for many more.</p> <p>This was a wall that in my time there was standing threw storm after storm and we had a major storms never see in many years and it falls over.</p> <p> </p> <p><br />You now say Defective workmanship which cant be because its been standing long.There have never been alterations to the wall so it has not been tampered with.The construction must have been correct cause it lasted that long.</p> <p> <br />I have claimed so little it my time with insurance and now when i need you to actually do something you decide to ***** me over.This actually happen with my car claim as well where Momentum *****ed me over and didn't help me at all everything was a fight. </p> <p> <br />From my dealing now with you i feel you are trying to pass the buck and i dont except it do the right this and fix my wall stop playing stall games and do you job which i pay for every month<br />Futher more to add i say this i put up a temp solution between me and the neighbor(momentum didn't help) they have dogs which are aggressive and i have a 3 years old which plays in the yard.if those dogs somehow get threw the temp wall and hurt my kit you will pay even more i assure you.</p> <p> </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply02 May 2017, 09:33
Official

Thank you for bringing your concerns to our attention.

We have referred your concerns to the claims team manager and they will contact you shortly to address the above.

Kind Regards

Qhakazile

Customer Relations Team