RS
Rudolf S

1 reviews | Active since Jul 2009

16 Nov 2016, 10:11

PUSHING THE BLAME ON THE CUSTOMER

<p>Good Day,</p> <p> </p> <p>My geyser was replaced a few weeks ago, now I have a banging sound everytime I open / close my taps. Now the Insurance / Contractor is trying to put the blame on me and say it is water pressure.</p> <p> </p> <p>I have had multiple geysers replaced and never had this issues. I have been dealing with Alexander Forbes for the last week but nothing seems to happen.</p> <p> </p> <p>Rudi</p>

0
Replies (1)
Momentum Insure
Momentum Insure's reply17 Nov 2016, 15:40
Official

Dear Rudi

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE