LM
Lungani M
1 reviews | Active since Mar 2009
08 Jun 2015, 09:54
Public Toilets = Momentum = Disgusting service
2 weeks 12 emails later and we are nowhere closer to finalizing the claim. I've told Momentum that until they are transparent in their settlement will I then complete the change of ownership . I have never been forwarded a quote to deem the vehicle a write off. Momentum is bullying me into signing off documents. In order for a vehicle to be written off two values need to be present . Value of vehicle and cost to repair. I know nothing of the 2 values . I still have valuables in the vehicle i.e. sound system. Momentum you are not doing me a favour, You need to do what I paid for.
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Replies (1)
Momentum Insure's replyOfficial
08 Jun 2015, 10:27Hello czwe101,
We are really sorry about the poor impression that has been created in our handling of your claim.
We would like the opportunity to look into your concerns as a matter of priority and have referred your complaint to Sylvia of our claims management team.
In this regard, please expect a call from Sylvia.
Kind regards,
Qhakazile
Customer Relations Team.
We are really sorry about the poor impression that has been created in our handling of your claim.
We would like the opportunity to look into your concerns as a matter of priority and have referred your complaint to Sylvia of our claims management team.
In this regard, please expect a call from Sylvia.
Kind regards,
Qhakazile
Customer Relations Team.
Momentum Insure's reply08 Jun 2015, 10:27
Official
Hello czwe101,
We are really sorry about the poor impression that has been created in our handling of your claim.
We would like the opportunity to look into your concerns as a matter of priority and have referred your complaint to Sylvia of our claims management team.
In this regard, please expect a call from Sylvia.
Kind regards,
Qhakazile
Customer Relations Team.
We are really sorry about the poor impression that has been created in our handling of your claim.
We would like the opportunity to look into your concerns as a matter of priority and have referred your complaint to Sylvia of our claims management team.
In this regard, please expect a call from Sylvia.
Kind regards,
Qhakazile
Customer Relations Team.