fM
frans M
1 reviews | Active since Nov 2010
30 Jan 2015, 05:33
Proud, Good responsible manager,great service
After a lodged a complain about momentum. WAYNE THE COMMERCIAL MANGER TOOK COURAGE AND ASSISTED ME on time and feedback was provided daily about my complain until it was resolved yesterday .Thanks a lot Wayne Managers of your character are needed in the company .Now I even increased my insurance premiums by adding car hire because of the service you rendered. All managers can learn from you .That's the way to go. Thanks a lot. A great manager with great respective comes with great responsibilities and you have showed me and proved that you are a good manager.
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Momentum Insure's replyOfficial
02 Feb 2015, 08:27Hello frans1990,
We are pleased that your complaint was resolved and that Wayne provided you with not only great service, but also good advice.
Wayne is indeed a treasured asset to our team and I will ensure that he receives your well-deserved recognition :-)
We hope that through the passion and leadership of our committed management team we will continue to deliver excellent service to you and that you, in turn will continue to fly the flag high for Momentum!
Kind regards,
Lora
Customer Relations Team
We are pleased that your complaint was resolved and that Wayne provided you with not only great service, but also good advice.
Wayne is indeed a treasured asset to our team and I will ensure that he receives your well-deserved recognition :-)
We hope that through the passion and leadership of our committed management team we will continue to deliver excellent service to you and that you, in turn will continue to fly the flag high for Momentum!
Kind regards,
Lora
Customer Relations Team
Momentum Insure's reply02 Feb 2015, 08:27
Official
Hello frans1990,
We are pleased that your complaint was resolved and that Wayne provided you with not only great service, but also good advice.
Wayne is indeed a treasured asset to our team and I will ensure that he receives your well-deserved recognition :-)
We hope that through the passion and leadership of our committed management team we will continue to deliver excellent service to you and that you, in turn will continue to fly the flag high for Momentum!
Kind regards,
Lora
Customer Relations Team
We are pleased that your complaint was resolved and that Wayne provided you with not only great service, but also good advice.
Wayne is indeed a treasured asset to our team and I will ensure that he receives your well-deserved recognition :-)
We hope that through the passion and leadership of our committed management team we will continue to deliver excellent service to you and that you, in turn will continue to fly the flag high for Momentum!
Kind regards,
Lora
Customer Relations Team