Prompt feedback

Since my previous complaint below I have been contacted by Elsmarie Venter and Jesica de Jager who responded and have updated me on the progress of my claim. Thank you to both of you, I'm glad to deal with people who honour customer service.<br> ___<br> Utterly Disgusted: Although Alexander Forbes was quick to respond via email on my report, I have yet to be contacted by a senior manager as promised and it's now the third day since I posted this.<br> <br> As I was already unhappy with the level of service (non-existent at this point), once this matter is finally sorted out I will defintely be changing my car insurance provider.<br> <br> All I can say is - if you want and pay for service, don't sign up with Alexander Forbes.