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colin V
1 reviews | Active since Jul 2011
08 Jul 2020, 07:53
Promised refund after cancellation not forthcoming!
I cancelled my insurance at the beginning of June with necessary written notice I was debited again beginning July I requested an immediate refund and was promised that I would get within days Despite following up daily, I have still not received a refund
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Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
08 Jul 2020, 10:15Hello Colin,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution to your problem together.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution to your problem together.
Momentum Insure's reply08 Jul 2020, 10:15
Official
Hello Colin,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution to your problem together.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution to your problem together.
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colin V's updateReviewer Update
08 Jul 2020, 10:31Noted - Can I please have my refund as originally requested
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colin V's update08 Jul 2020, 10:31
Reviewer Update
Noted - Can I please have my refund as originally requested
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colin V's updateReviewer Update
09 Jul 2020, 08:27Just an update - No one has contacted me and I have still not received a refund
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colin V's update09 Jul 2020, 08:27
Reviewer Update
Just an update - No one has contacted me and I have still not received a refund