Professionalism and Great customer service

I called in today to discuss my premiums and I contacted the wrong department. The lady i Spoke to is Sue and she was so friendly and informed me that she will transfer me to the correct department. My line got cut off before i can reach the correct department.

I then immediately got a call from Keoagile Matseke who informed me that he received a notification to call me. WOW what a service, i was really not expecting that.

Keo is so professional and gives you the sense of importance. I felt so important and he really assisted me with my query.

If Momentum has customer service programme, I would suggest that Keo be the face of that programme.

Thank you so much Keo and Sue for your assistance and your outstanding customer service.