Professional and understanding Consultant

I called Momentum on the 18th May after previous several attempts , I was assisted by Ms Joalane Kutwana , she was professional and kind. She actually asked that she calls me back to save my airtime and she was patient and understanding. She apologised for my previous attempts & frustrations trying to get assistance. She resolved my query and ensure I was satisfied. Well done Joalane , thank you for your service.