jvdn
johanna van der nest
1 reviews | Active since Oct 2009
25 Aug 2015, 15:44
Premuim up from 581 to R800
Phoned Momentum in June 2015 to query my premium,and to cancelled my policy month end.<br> Lady phoned me and asked if possible to look at my policy and see if she can match the new insurer. She asked me if I,ll stay if the premium is R581.00.Explaining to build a long time relationship etc.Agreed,month end my debid order for the said amount whent off.END JULY BACK TO R800.00
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Momentum Insure's replyOfficial
25 Aug 2015, 17:02Hello dirka,
We are sorry about the frustration being experienced in the debit process and I thank you for your patience while we looked into your concerns.
We confirm that you were contacted by Moses from the client care department, and your concerns raised have been addressed.
Kind Regards
Qhakazile
Customer Relations Team
We are sorry about the frustration being experienced in the debit process and I thank you for your patience while we looked into your concerns.
We confirm that you were contacted by Moses from the client care department, and your concerns raised have been addressed.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply25 Aug 2015, 17:02
Official
Hello dirka,
We are sorry about the frustration being experienced in the debit process and I thank you for your patience while we looked into your concerns.
We confirm that you were contacted by Moses from the client care department, and your concerns raised have been addressed.
Kind Regards
Qhakazile
Customer Relations Team
We are sorry about the frustration being experienced in the debit process and I thank you for your patience while we looked into your concerns.
We confirm that you were contacted by Moses from the client care department, and your concerns raised have been addressed.
Kind Regards
Qhakazile
Customer Relations Team