Premium Refund

Momentum Team - Kindly assist. i recently bought a vehicle and added the same to my policy two weeks ago. Linda Maseko has been a great help to give me the best possible premium for the vehicle to which i agreed and decided to remain with Momentum. Now, with all the changes that took place on my policy was at the end of the month the premium could not have been adjusted accordingly and in time which resulted an additional R1650 being debit from my account. Kindly assist with having this refund done urgently as i have been following up with the servicing team with no feedback for the last 9 days.

This is not a complaint but rather an escalation.