Premium deductions

<p>Purchased Comprehensive cover with Alexander Forbes in November and I was advised that my premium will be R799.00. On the 1st of November deduction was for R1623.08 when I enquired i was informed that it will cover Novermber and December.</p> <p> </p> <p>1st of December, deduction again was R1623.08 plus R811.54 I called Alexander Forbes 669.3000 switchboard, first of all I was put on hold by munerous operators who put me on hold forever and when I called again still the samething, being put on hold, no one comes back to inform me whether the person I was looking for is available or not .</p> <p> </p> <p>I started calling from 8:30am till 10 still no joy I called to cancel my policy so that I can reverse my money but the people I was supposed to talk to were not coming back to me. when I called again, I was told that they could not because the system was off line, no one dared to call me to tell me that.</p> <p>The service is pathetic, unprofessional telephone ethics.</p> <p>I left my previous insurance thinking that I will get a better service with alexander forbes.</p> <p>to no avail</p> <p> </p>