TB
THOMMY B
1 reviews | Active since Sept 2014
02 Jul 2015, 09:18
Premium deducted double
Momentum Short Term Insurance has deducted double debit orders. I don't know what's the case on this because on 30/06/2015 premium was deducted for R1085. <br> <br> Now all the sadden another debit order is deducted for the same month. I want my money back cos now I incurred bank charges for double debit orders.<br>
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Momentum Insure's replyOfficial
02 Jul 2015, 10:04Hello thommy.bango@,
We sincerely apologize for the confusion that is being created with the debiting of your premium and frustration it is causing.
One of our client care team managers will contact you as a matter of priority to address and resolve the complaint.
Kind Regards
Qhakazile
Customer Relations Team
We sincerely apologize for the confusion that is being created with the debiting of your premium and frustration it is causing.
One of our client care team managers will contact you as a matter of priority to address and resolve the complaint.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply02 Jul 2015, 10:04
Official
Hello thommy.bango@,
We sincerely apologize for the confusion that is being created with the debiting of your premium and frustration it is causing.
One of our client care team managers will contact you as a matter of priority to address and resolve the complaint.
Kind Regards
Qhakazile
Customer Relations Team
We sincerely apologize for the confusion that is being created with the debiting of your premium and frustration it is causing.
One of our client care team managers will contact you as a matter of priority to address and resolve the complaint.
Kind Regards
Qhakazile
Customer Relations Team