KH
Kedibone H

1 reviews | Active since Mar 2023

27 Jun 2023, 16:23

Premium adjustments

I am very disappointed with Momentum, i have been with them for over 10 years for 3 different cars, the last annual increase I was quoted an additional R600 taking my premiums from R1698 to R2242, which obviously I cannot afford. Taking into consideration that I havent put a claim in over 8 years if not more, NO CLAIMS whatsover. My car's value depreciates but the premium keep increasing. When i called them they only decrease the new premium from R2242 to R2000. What happens to the retention of customers. If you dont reduce my claim, I will have no choice but to part ways. You are not the only insurance in South Africa.

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Replies (1)
Momentum Insure
Momentum Insure's reply27 Jun 2023, 16:39
Official
Good afternoon Kedibone.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused. Please allow us an opportunity to look into the matter raised and we will be in touch to address all your concerns.
Regards
Brenda