Premimt*** poor service

Unhappy with service. Made claim over a month and to date no feedback or resolution. Promises were made by claims department to call client back and no feedback was given. In the interim the roof at the said residence is now getting worse due to heavy rainfall again. This is unacceptable as the damage is now getting worse. Spoke to Basetsana from claims, Patronella from BG CALL ASSESSORS -SENDING IT TO JACK. CONTRACTOR MR.WOOD. Claim was logged in January and still no solution or reponse.