EB
Elton B
1 reviews | Active since Jun 2012
06 Oct 2022, 13:58
Positive Customer Experience.
Thank you Tapiwa for your awesome assistance that led to an incredible customer experience. You dont know this but I had a horrific experience with the Multiply team 2 weeks ago of which I am yet to provide my feedback on this platform.
I dont rush to provide negative feedback unless its really necessary because I believe that giving customers your best take more effort than being a disinterested employee.
From the way you answered the call gave me peace of mind that my query will be reviewed with interest and intent to resolve.
Keep up the excellent work.
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Replies (2)EB
Elton B's updateReviewer Update
06 Oct 2022, 14:00I forgot to include your full name: Tapiwa Mhlanga
EB
Elton B's update06 Oct 2022, 14:00
Reviewer Update
I forgot to include your full name: Tapiwa Mhlanga
Momentum Insure's replyOfficial
06 Oct 2022, 14:01Good afternoon Elton.
It's always so heart-warming to know we deliver the best service to you as our aim is to be there for you in time of need. Thank you for taking the time to share your experience with us, and we will make sure that Tapiwa receives your acknowledgment.
Have a fantastic day.
Kind Regards
Brenda
Momentum Insure's reply06 Oct 2022, 14:01
Official
Good afternoon Elton.
It's always so heart-warming to know we deliver the best service to you as our aim is to be there for you in time of need. Thank you for taking the time to share your experience with us, and we will make sure that Tapiwa receives your acknowledgment.
Have a fantastic day.
Kind Regards
Brenda