MB
Mayur B
1 reviews | Active since Nov 2022
11 Jul 2023, 20:41
Poor Service / Unfair Treatment
Very poor claims processing and even worse customers are penalise/forced to seek alternative cover thereafter. Not withstanding the fact that I've being a customer for 15 years and submitted 3 small claims over the last 3 years. I will never refer them to any family or friends.
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Momentum Insure's replyOfficial
12 Jul 2023, 10:00Good morning Mayur.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
Kind regards
Brenda
Momentum Insure's reply12 Jul 2023, 10:00
Official
Good morning Mayur.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
Kind regards
Brenda