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Mashudu M

1 reviews | Active since May 2026

05 May 2026, 16:14

Poor service quality

I am extremely disappointed with the service provided by Momentum and Thomson Body Panelbeaters. After an entire day on the phone, being transferred repeatedly without resolution, I expected a better outcome. My car has been with them for panel beating for five months, and despite their assurance that the issue would be resolved, I was left disappointed when the car displayed warning lights and went into limp mode as soon as I drove it home after the supposed repairs. I am still waiting for the vehicle to be collected and for someone to take accountability for the towing costs.

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Replies (1)
Momentum Insure
Momentum Insure's reply05 May 2026, 16:31
Official
Hello Mashudu.
We’re sorry to hear that we didn’t meet your expectations this time. We’re looking into what happened with the service provider and our team will be in touch to provide feedback.
Keep safe
Brenda
 Keeping you safe on your journey to success.