Poor service or non existant by MSTI

Item: Momentum Insure
Rating: 1
Author: Thabang L

Bad experience.lodged a claim in late Feb(CP176407) & claim was rejected and lodged an objection and to date yet to receive status update on objection.escalated to Ombud( Ref 100/20) and Ombud advised been in touch with MSTI & MSTI would provide status feedback & feedback still pending up till now.futile exercise phoning in or emailing as either am put on hold forever or if answered promised made never kept & mails never ever responded to.

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Replies (1)

Momentum Insure's replyOfficial

16 Apr 2020, 19:55

We acknowledge receipt of your query and confirm that we have provided our response to the Ombudsman which will be communicated to you in due course by their offices.
Kind Regards
Qhakazile

Momentum Insure's reply16 Apr 2020, 19:55

Official

We acknowledge receipt of your query and confirm that we have provided our response to the Ombudsman which will be communicated to you in due course by their offices.
Kind Regards
Qhakazile