Poor service Momentum Insurers

I recently switched to Momentum and I am deeply regretting it. The service is absolutely terrible. I reported the burst geyser on Friday, 27 May and the problem has not been resolved to date. 30 May 2022. Also, the claims department service was poor. They put me through from one department to another several times. Very unprofessional. I am definitely switching back to the original insurers that I was with.