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Phumlani M
1 reviews | Active since Apr 2022
21 Apr 2022, 10:02
Poor service from momentum
Can I get feedback with regards to my car, my emails are just being ignored, no one can give me feedback and I have been waiting for far too long now. Last week you said you needed time to look into the matter and I haven't been contacted whatsoever, how much time do you need because you guys have had my car for over a month now? If you can't have my car fixed just say it so that I can do it myself than to keep on ignoring me.
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Replies (2)
Momentum Insure's replyOfficial
21 Apr 2022, 10:07Good morning Phumlani.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Kind regards
Brenda
Brenda
Momentum Insure's reply21 Apr 2022, 10:07
Official
Good morning Phumlani.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you to discuss all your concerns.
Kind regards
Brenda
Brenda
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Phumlani M's updateReviewer Update
21 Apr 2022, 10:11Empty promises, I was told that i would be contacted last week and it was never done.
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Phumlani M's update21 Apr 2022, 10:11
Reviewer Update
Empty promises, I was told that i would be contacted last week and it was never done.