POOR SERVICE EXPERIENCED

<p>Iwas involved ni a car accident in April and reposrted the mater to my insurance whom took the car to be fixed, till this day my car has not been aaatended to and everytime i contact them they give me different dates, my 30 days courtesy car has lapsed and now i am frustated, struggling to take my kids to school. I AM REALLY FRUSTRATED AS IT IS NOW MORE 2 MONTHS AND MY CAR IS STILL NOT ATTENDED TO. HOW LONG SHOULD I WAIT FOR SOME ACTION???????? can someone please help, i need to get around and i am not mobile, this is really putting pressure on my health and family. IS THERE SOMEONE WORKING IN THAT ORGANISATION OR IS EVERYBODY ON LEAVE OR PEOPLE JUST DON'T CARE!!!!!!!!!!!!</p> <p> </p> <p>spoke to Simone Naidoo who didn't even show any sympathy or try to resolve my issue. i pay a lot of money every month and these is what i get in return???????</p> <p>if the car is delaying for some reason or the other, i would appreciated to be kept on the loop and extenf my courtesy car as this is really frustrating and affecting me emotionally.</p> <p> </p> <p>HOPE THIS IS NOT ONE OF MANY COMPLAINTS YOU RECEIVE AND JUST THROW IT IN THE BIN.......SOMEONE PLEASE HELP!!!!!!!!</p> <p> </p>